Careers at The Oarsman
We are a small independent group of pubs located in Buckinghamshire and Berkshire with a proven track record in successfully running award-winning pubs for over 12 years.
Currently we have the Grouse and Ale in Lane End, a busy village centre pub; the Yew Tree in Frieth which is a pretty country pub which we opened just over 12 months ago to great reviews and ongoing success. This year we are excited to be opening a town centre pub, The Oarsman on the site of the old Cross Keys, in Marlow.
The key to our success is our people – and that’s where you come in!
You will be the face of our business, interacting with customers and ensuring their visit is one to remember for all the right reasons and maintaining excellent customer relations and the generation of regular positive reviews.
Team members will work both on the floor and the bar alongside more experienced staff who will help you understand what we do, our food and drink and our standards. As you progress with us, you will oversee the floor and bar staff ensuring that they are working to the best of their ability. You will need to be genuinely passionate about customer service and hospitality and have the ability to ensure high standards across the business.
All of our Front of House carry out all aspects of service, including greeting customers, explaining the menu and our cooking process, answering any queries they may have, taking the orders, inputting orders onto the till, liaising with Back of House staff and serving food and drink. Other duties include preparing the bill and taking payment, as well as cleaning and setting-up tables. You will strive to exceed our customers’ expectations and deliver a truly exceptional experience. Additionally, you will want to progress within the company and help new recruits to deliver excellence.
The Benefits and Rewards
We offer a reward and benefits package designed to fully reflect your performance and endeavour. For any member of our Front of House Team who can add to our growing reputation for serving top quality food and drink, then this is just a taste of what you can expect:
- A competitive salary
- 28 days’ holiday (pro rata for part-time)
- The chance to develop your knowledge and skills, in a busy and fun environment.
- A range of training programmes and courses relating to food, drink and management functions
- The chance to progress your career as the company grows
- Pension scheme
Click on each position to read the job spec’